Frequently Asked Questions

On average, 48 hours per request. Complex projects like full website builds take longer — we'll set a clear timeline upfront.

After you subscribe, we schedule a kickoff call (30 min). We discuss your brand, goals, and immediate priorities. Then we set up your project board and start working.

Me. Directly. Not a project manager, not a rotating team member. The same person, every time.

No limits. Queue as many as you want. We work on one at a time to ensure quality and speed.

Pause anytime to stop billing and active work. When you unpause, we pick up right where we left off. Great for seasonal businesses.

Big projects (full website builds, AI agents) get broken into milestones with clear timelines. You'll know exactly what's happening and when.

Figma for UI/UX and web design. Adobe Creative Suite for print, logos, and graphics. We deliver source files in your preferred format.

Via your Trello board. Add cards with descriptions, references, and attachments. We pick them up in order and deliver through the board.

Request unlimited revisions until it's perfect. We don't stop until you're happy.

100% money-back guarantee in your first 7 days. If you're not satisfied, we refund 100% — no questions asked.

Absolutely. Subscribe, get your work done, and cancel. No hard feelings. Though most clients stay because it's genuinely useful.

Yes, anytime. Upgrade or downgrade at the start of your next billing cycle. No penalty.

No. Your monthly service plan covers all the work in your tier. The only additional costs are third-party services (hosting, domains, AI APIs, ad spend) which you pay directly.

Yes — save 17% with annual billing. See our pricing page for details.

Wix, Shopify, Webflow, and custom code. We pick the right platform for your needs.

That's fine. Subscribe, get it done, and pause or cancel when you're ready. No minimum commitment.

We don't do photography/videography, 3D modeling, or complex custom backend development. For most everything else web/design/marketing/AI related, we've got you covered.

We can redesign it, rebuild it, or work with what you have. During our intro call, we'll audit your current site and recommend the best path.

Yes — our Full Stack + Marketing and AI tiers include ongoing SEO. Local SEO, technical SEO, content optimization, Google Business Profile management.

Yes! Our AI + Automation tier ($2,495/mo) includes custom chatbot development trained on your business.

Nope. That's our job. You tell us what you want to happen, we figure out the tech.

That's what the discovery call is for. We'll audit your current workflows and find the opportunities.

ChatGPT is a tool. We build systems. A chatbot that knows your business, integrated with your calendar, that books appointments automatically — that's not ChatGPT, that's an agent.

We use Claude, OpenAI, LangChain, n8n, Make, and custom code. We pick the right tool for your specific need.

Usually yes. Most modern tools have APIs. We'll assess integration feasibility during discovery.

Yes. We don't train models on your data. We use enterprise-grade APIs with data protection. Your business info stays yours.